Privacy Policy

1. Who we are

Hunter Protective Coatings ("we", "us", "our") provides temporary peelable surface protection services to residential, commercial and industrial builders. We respect your privacy and comply with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

2. Information we collect

When you contact us through this website, request a site assessment, or engage our services, we may collect:

• Name, company, email address and phone number
• Project address or site location
• Information about your project type, scope and requirements
• Any details you choose to provide in free-text fields
• Technical data such as IP address, browser type and pages visited (via analytics)

3. How we use your information

• To respond to enquiries and quote requests
• To schedule and deliver site assessments and services
• To issue quotes, invoices and other commercial communications
• To improve our services and website
• To comply with legal and tax obligations

4. Sharing your information

We do not sell or rent your personal information. We may disclose it to trusted service providers (e.g. cloud hosting, email delivery, accounting software) strictly for the purpose of operating our business. We may also disclose information where required by law.

5. Cookies and analytics

This website uses cookies and similar technologies to help us understand how visitors use the site. We use:

• Google Analytics 4 — aggregated usage statistics
• Meta Pixel — conversion tracking for any future Facebook / Instagram advertising

You can opt out of cookies via your browser settings or by using tools such as the Google Analytics opt-out browser add-on.

6. Data security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure — including encrypted transmission (HTTPS) and access-controlled storage.

7. Access, correction and deletion

You have the right to access and correct the personal information we hold about you. To make a request, or to ask us to delete your information, email paul@hunterprotectivecoatings.com.au.

8. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first. If your concern is not resolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Updates

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes.

10. Contact

Email: paul@hunterprotectivecoatings.com.au
Phone: 0423 524 902
NSW, Australia